Bookings

Making a Booking

• How do I book?
• What is the daily rate?
• Can I extend my booking?
• Do I need to book in advance?
• Can I pickup early / return early?
• What if I need to cancel?

During your booking

• Can I park a personal vehicle in the Cityhop space?
• Can someone else drive during my booking?
• Refueling during your trip
• How does parking work?
• How do I get into the car and where are the keys?

Ending your booking

• What if I’m late?
• I have left my belongings in a Cityhop, what do I do?
• Someone has parked in the Cityhop space I’m returning to?
• I’m returning the car with less than a quarter tank of fuel?
• Can I shorten my booking?
• Do I have to return the car to where I picked up?

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Insurance

• Standard Liability (included in rates)
• Reduced Liability
• International Licences
• Under 21 & Restricted Licenses