If you have broken down please call us on 0800 2 2489467 or 09 374 5081 for road-side assistance if you have any mechanical problems, flat tyres, or drained batteries.
We will either send our fleet crew or roadside assistance out to help you. You are required to stay with the vehicle until the situation is resolved.
If you are having trouble starting the vehicle during your booking, please check that you have properly disabled the immobiliser by clicking unlock in the app and trying to start the vehicle again. Please ensure the keys are out of the ignition when sending the unlock command from the app.