You will be need a Cityhop keycard to unlock the car, you can collect one from our collection points and activate it online.
This card is used to lock and unlock the cars, by tapping it against the front windscreen on the driver's side.
Once you are inside the car the keys will be attached near the steering wheel. Please do not take them out of the car, if you're stopping mid trip always lock the car using your keycard and leave the car keys inside the vehicle.