Unfortunately, at times we are unable to accept your membership. If your account has been rejected, it may be for one of the below reasons:
- Verification checks
- Background checks
- Condition of license
- Internal risk assessment on application
- License type
- International license questions
If you believe your account has been wrongfully rejected, please email info@cityhop.co.nz to have this reassessed and a decision will be made within 2-5 business days.